Overriding Windows XP SP2 built-in Microsoft stack
Windows XP with its Service Pack 2 (SP2) or the latest SP3 update has built-in Microsoft Bluetooth
stack. But the Microsoft stack doesn't support headset profile. To have your
Bluetooth headset installed and working, you don't need to uninstall SP2 and
downgrade to SP1. You can install a third party software on Windows XP SP2,
the first choice is the one that comes with your Bluetooth adapter. The
third party software usually has support for more profiles, including the
headset profile.
Figure. Windows XP SP2 built-in stack can't find services in a Bluetooth headset.
If installing a third party software doesn't automatically override the
built-in stack, do it manually via the Device Manager. Right-click the
Generic Bluetooth Radio and select Update Driver to open the Hardware Update
Wizard. Select Install from a list or specific location (Advanced). Follow
the rest of instructions and choose the specific driver from your adapter
vendor.
Figure.
Overriding Windows XP SP2 built-in stack via the Device Manager.
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